Terms of Service

Last Updated: September 14, 2026

Welcome to Pearl Soap. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

Pearl Soap provides natural skincare and body-care products for personal use. We reserve the right to update, modify, or discontinue any product or service at any time without prior notice.

2. Product Information

We make every effort to ensure that product descriptions, ingredients, photographs, colors, sizes, and prices are accurate. However, slight variations may occur, particularly with handmade or naturally formulated products.

Because our products contain natural ingredients, the appearance, texture, color, or scent may vary slightly from one product to another.

3. Orders and Payments

By placing an order through our website, you agree to provide accurate and complete information.

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order when necessary.

Prices are listed in U.S. dollars unless otherwise stated. Payment must be completed at the time of purchase through the payment methods available on our website.

4. Shipping

Orders are shipped to the address provided by the customer at checkout. Pearl Soap is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Once an order has been shipped, customers may use the tracking information provided to monitor their delivery.

5. Returns and Refunds

All sales are final. We do not accept returns or exchanges.

Refunds are only considered when a product arrives damaged. Damaged products must be reported within 24 hours of delivery.

Customers must provide their order number and clear photographs of the damaged product and packaging. Refund requests are subject to review and approval.

Please see our Return & Refund Policy for additional information.

6. Product Use and Responsibility

Our products are intended for external, personal use only unless otherwise stated.

Customers are responsible for reading the product label and ingredient information before use. If you have known allergies or sensitivities, please review the ingredients carefully before purchasing or using a product.

Discontinue use if irritation occurs.

Pearl Soap is not responsible for reactions resulting from improper use of a product or failure to review the ingredients before use.

7. Intellectual Property

All content on this website, including the Pearl Soap name, logo, photographs, product descriptions, graphics, text, designs, and other materials, belongs to Pearl Soap or is used with permission.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

8. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, or interfere with the website or its services.

We reserve the right to restrict or terminate access to our website if these Terms of Service are violated.

9. Changes to These Terms

Pearl Soap reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms.

10. Contact Us

If you have questions regarding these Terms of Service, please contact Pearl Soap through the contact information provided on our website.

Thank you for choosing Pearl Soap.